If you run a small business or non-profit, you have probably heard the phrase, "social media is the new word of mouth," but what does that phrase really mean? Is social media really replacing word of mouth advertising? Are more people using social media than they are talking to people face-to-face? To help get to the bottom of this, we did a little research into what the data about word of mouth and social media tells us. Here's what we found. Word of Mouth Is Still Word of Mouth According to Nielsen, 92% of consumers trust recommendations from friends and family above…
What It Really Means When People Say “Social Media Is the New Word of Mouth”
Relevance: 100% Posted on: October 4, 2017